He did make an effort to meet us in person and walk us through few items that we needed guidance.

While the overall process of selling the house was very quick, we felt it was lacking a “personal” touch. Most of communication was done by e-mails with little face time. While Kiran may be busy with other appointments, we felt at least one of his assistant(s) could have taken more personable approach. After we had raised our concern to Kiran, he did make an effort to meet us in person and walk us through few items that we needed guidance.